Legal
Privacy policy
Last updated 29 October 2026
We collect only what Focusburg needs to work: enough to sign you in, save your progress, show your character to other players and take payment for Pro. We don't sell your data and we don't show ads.
1. What we collect
- Account details: your display name, email address, whether it's verified, and a securely hashed password. We never store your password itself. If you sign in with Google, we receive your name and email from Google.
- Email verification: when you sign up or change your email we send a one-time link that expires after 24 hours. We store only a scrambled (hashed) copy of it, and a new link cancels any older one.
- Game progress: XP, bricks, level, challenges, game scores, your house and its theme, interior design, the clothes you own and wear, and the page you reached in each book.
- Payments: if you buy Pro, Razorpay processes the payment. We keep a Razorpay subscription reference and your plan, never your card or UPI details.
- While you play: your position in the town, your character and your name are shared in real time with other players who are online.
2. What other players can see
Other players see your display name, your character and outfit, where you're walking or sitting, and your house from the outside. They can't see your email, your progress numbers or the inside of your house. When you're inside your house you're hidden from everyone else.
3. How we use it
- to sign you in and keep your progress safe between visits;
- to send account emails: your welcome and verification emails. We don't send marketing email;
- to run the shared town, the neighbourhood and the multiplayer presence;
- to process Pro subscriptions and unlock Pro features;
- to keep the service secure and fix problems.
We don't sell or rent your personal data, and we don't use it for advertising.
4. Cookies and local storage
- A sign-in cookie keeps you logged in.
- A guest cookie lets you play without an account. It lasts until you close your browser.
- Your browser remembers small settings on your device: sound on or off, and keyboard or joystick controls.
We don't use advertising or tracking cookies.
5. Services we use
- Razorpay for payments;
- Resend to send account emails, such as the welcome email;
- Google, only if you choose Google sign-in;
- Project Gutenberg, where our server fetches public-domain books. Your details are never sent to Gutenberg;
- our hosting providers, which store the database and run the app.
6. How long we keep it
We keep your account and progress while your account exists. Guest sessions aren't stored on our servers at all. When you delete your account from your profile, your account, progress, house and scores are removed from our database straight away; copies in backups and our providers' logs are gone within 30 days. Records we must keep by law (for example payment records held by Razorpay) are kept only as long as the law requires.
7. Your choices and rights
From your profile you can change your email (confirmed with your password) and delete your account yourself. You can also ask us to show you, correct, export or delete your data, and you can withdraw consent at any time. Write to support@focusburg.com and we'll reply within 30 days. Depending on where you live (for example under India's Digital Personal Data Protection Act, 2023, or the GDPR), you may have further rights, and we'll honour them.
8. Security
Passwords are hashed with bcrypt, connections use HTTPS in production, and access to the database is restricted. No system is perfectly secure, so please use a strong, unique password.
9. Children
Focusburg isn't meant for children under 13. If you believe a child under 13 has created an account, contact us and we'll delete it.
10. Changes and contact
If we change this policy in an important way, we'll show a notice on the site. Questions about privacy: support@focusburg.com.